This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was pleasant enough, and the coffee was always hot. Our room needed help though...picture missing on the wall, 2 lights not working (one was missing a switch), kitchen drain was very slow (almost clogged). I mentioned it to the manager when we were checking out and her response was "oh, yeah, I knew about some of those things".
Business response:
Thank you for sharing the specifics of your stay with us. We are pleased to know you liked our associates and that overall you had a pleasant visit. However, we are sorry for the maintenance and service issues you encountered. We have shared your feedback with the appropriate team so that we can improve our future guest's experience. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you again whenever your travels bring you to this area. Sincerely, Hotel Management
I liked it was easy and convenient. Fast service with no hassles
Business response:
Thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and friendly staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Had to ask for kitchen articles. Coffee pot etc Thought you would have computer and printer to help with airport services. Boarding passes.
Business response:
Thank you for your review. We are happy you were pleased with most of our services, but we apologize for your disappointment with our kitchenware policy. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was cool, my second time at this location in Elk Grove, there’s food spots close by, super cool church next door, staff was cool, cleaning lady a bit rude , but other then that it’s good for the price.
Business response:
Angela, thank you for choosing Extended Stay America. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We are so glad our location worked well for you and you liked our friendly staff. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great as always just my fridge didn’t work which kept me from not being able to keep food in the room
Business response:
Thank you for returning to Extended Stay America. We're glad to know you had a pleasant time with us, but we're sorry for the inconvenience you had due to the refrigerator in your room. We have discussed your concerns with our maintenance team to fix the problem immediately. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
a little dirty carpet in my room was terrible
Business response:
Thank you for choosing to stay with us. We're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,464 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.