Extended Stay America - Sacramento - Elk Grove

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and found us at a fair value. We are also glad you liked your spotless, comfortable room. Please know, the dishware for your room is kept at the front desk, and we regret if this was not communicated to you at the time of check-in. Thank you also for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Marced, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for your review. We regret we were not able to provide you with extra pillows and are sorry for the housekeeping oversight you faced in your room. We take great pride in the cleanliness of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management 

Business response:

Robert, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Destiny, we are delighted you chose Extended Stay America for your visit, and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management 

Business response:

We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Thank you so much for the excellent review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression with our courteous service and quiet accommodations. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management