This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent customer service. Reception staff Melissa answered all my questions in regards to my hotel booking. Thank you very much for taking the time.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. Melissa is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your compliments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, Hotel Management
Too noisy and couldn't sleep. Constant banging and I think I heard a vacuum going at 2am. Walls too thin, I could hear the couple in the next room talking.
Business response:
Thank you for posting a review of your visit. We are sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Kindness first. The young lady at the front desk, didn't greet me nor smiled. She simply asked my name, took my payment and handed me a key to the room. Other than that, the stay was nice but the room in my opinion is overpriced.
Wonderful Stay The professional and friendly have always greeted with a warm smile and swift check in. The place was quiet for me and I slept great.
Business response:
Michael, thank you for the excellent review of Extended Stay America. We're happy to know the service you received from our wonderful associates was beyond your expectations and that you had a relaxing time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
This hotel is in need of major renovations , furniture was all scraped up, bathroom door wouldn’t close . If you wanted any amenities you had to go to the front desk to get them, there was t even a glass in the bathroom! I would have had nicer accommodations at Motel 6 .
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,510 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.