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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place. Would be nice if a set of dishes were there though
Business response:
Thank you for sharing your review. We are glad you had a nice time at Extended Stay America. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We appreciate all your great feedback and look forward to your next visit. Sincerely, Hotel Management
Quiet and decent This hotel was decent. We we're able to check-in a little because a room was available. The front desk staff was friendly, quick and informative. She let us know what we need to know and if we need anything to ask. Getting into it room was easy. There was a regular sized refrigerator, which was damn awesome!!! There was a slice with two burners and a microwave as well. The fan portion for the stove was pretty beat up and needed a cover or a bit of upgrade. There were cabinets that were empty; but, if we nee... read more
Business response:
Cynthia, thank you so much for staying with us and sharing your observations. We appreciate your comments, both positive and negative, which help us to improve our services. We aim to exceed all our guests' expectations - especially with the maintenance of our facility - so we are sorry that this was not your experience. We will be more diligent following established protocol so we do not repeat what you experienced. We hope that you will consider us again whenever your travels bring you to our area. Sincerely, Hotel Managem... read more
We had to wait to check in along with five other guests. The clerk was on lunch break. Morning staff was very friendly.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we are sorry for the issues that inconvenienced you during check-in, and we apologize for this unnecessary delay. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
It was a nice quiet place, my room had missing lights and lampshades
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked the relaxing atmosphere which added to your comfortable stay. However, we regret the inconvenience you had in your room and your feedback is discussed with the concerned team for review an action. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Kaitlyn, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, We invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Just know what you are getting into. This is not quite the scaled down Hampton Inn/ Hyatt house I was expecting. With Extended Stay you should expect to bring everything you will need for your travels with you: like food, hair conditioner or a hair drier (I guess I could have gone down to the front desk with a towel around my waist). The breakfast was so bad it was funny. Bring your own, they provide a kitchen in the rooms. No Ice available day one. You can make some in ice trays in your freezer for day two. Seriously - ther... read more
Business response:
Thank you for being our guest. We are sorry to know you did not know about our hotel policies and that you did not like our breakfast offerings. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note, kitchenware, and in-room amenities are available at the front desk to ensure their cleanliness. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our... read more
Business response:
Antoinette, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,408 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.