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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Nicole, thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management
Worst Check in a While I came in at 301pm for check in. I was told to come back in30 minutes and my room would be ready. I came back 36 minutes later waiting in line. My turn came up at 350pm and i was told my room was still not ready. I told clerk I need to accept any other room for we had a dinner appointment in an hour and a half. after this discussion I was told room was ready, just need a blanket for room. We proceed with original room. We got there and the maid was still sweeping and making the bed. 10 minute after get... read more
Business response:
Brian, thank you for reviewing your stay. Although we're glad to know you liked the service provided by our staff, we apologize for the inconvenience you encountered at the time of check-in. Please be assured that we have discussed your feedback with our team to be more diligent with our efforts moving forward. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
The 1st and 2nd rooms that we were assigned were not ready, The Assistant Manager Apologized and upgraded our room for our inconvenience
Business response:
We understand your frustration and regret the inconvenience it caused. However, we are happy that our staff did their best to accommodate you. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will give us an opportunity to make this up to you on a future stay at Extended Stay America. Sincerely, Hotel Management
My Extended Stay Another great stay. Love the room I've been in. This is the best one thus far. 5 stars from me.... Roberto, Darlene, and the other staff are doing a great job.
Business response:
Cynthia, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that our team made for a memorable experience. We will share your compliments with the team especially the staff mentioned in the review. It was the pleasure of hosting you, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
My 2nd Home This is literally my home away from home. Roberto, the manager, has an excellent spirit and always provides excellent service. I csn honestly say that every staff member I've had an encounter with, including housekeeping, have always been professional and helpful. It's one of the main reasons I come back. Overall, I can say they should have 4 out of 5 stars for a rating. The other minor issues are things that corporate has to take care of. I believe I see them working on some of the rooms. They need to make sure ... read more
Business response:
Cynthia, thank you for being a loyal guest of Extended Stay America. We're glad to you are enjoying your time with us and that you were impressed with the service provided by Roberto and our team. We look forward to sharing your compliments with our staff. We want you to have a pleasant experience with us, so please let us know at the front desk if there is anything we can do to make your stay better. Sincerely, Hotel Management
For the price, it's perfect. Not fancy, but totally worth the price.
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We are glad to see you had a great time with us and that you were impressed with the value we offer. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
I had an EXCELLENT stay. I'm in the process if booking a few nights for this week.
Business response:
Cynthia, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
kamer oke, in en uit checken ook oke. alleen schoonmaken kamer mag echt beter. Haren in de wasbak en bad. Niet goed schoon gemaakt.
Business response:
Thank you for sharing your feedback. Although you had an overall pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
This is a great place to stay! The staff is very friendly. The rooms were clean and had all the amenities you would expect the price is perfect and we enjoyed our stay here.
Business response:
Jeff, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 4.2 star rating with 1,235 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.