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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Gabby at the front desk has made my 2 separate stays very pleasant. I will continue to book at that location because of her and the pricing
Business response:
Linda, thank you for being our guest at Extended Stay America. We are delighted to know you were impressed by the service provided by Gabby and found us to be a good value. We will be sure to share your compliments with her for taking good care of you. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Mordecai, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The staff that I've come in contact with have been great! Friendly, courteous & professional, yet down-to-earth. The property & rooms are mediocre at best.
Business response:
Angel, thank you for sharing your comments. We are glad to know you were impressed with our courteous service, but we are sorry for your disappointment with our facilities. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Management
Had a little trouble with my reservation but once it was resolved everything was ok Great place
Business response:
Thank you for your review of Extended Stay America. We are glad you had a pleasant time here. However, we are sorry for the inconvenience you had with your reservation. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Kevin, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Karen, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
As a last resort Tub majorly clogged, had to tell 3 different receptionist & a day later before it got fixed!!! Room was freezing, called in issue & went to reception to ask for assistance, left hotel & no help ever came, I ended up figuring put, but thermostat doesn’t work, both nights during middle of the night a/c came on freezing cold. Two lights out, room very dim, made reception aware 1st night, they never bothered to come fix
Business response:
Thanks for choosing us. We offer our sincere apologies for the maintenance issues you encountered in your room. We consider your feedback very important, and thus it has been shared with the concerned team, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Joshua, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Filthy could not connect to wi fi it was absolutely filthy and incomplete. no showercurtin, floors were so dirty that my feet were black just walking back and forth a few times. remote was sticky sheets were dirty. smelled bad.. GROSS
Business response:
Summer, thank you for the review of our hotel. Please accept our apologies for the problems you encountered during your stay. We have shared your concerns with the appropriate team, and we’re taking proper measures to ensure these issues are not repeated. We value your feedback and hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.