Extended Stay America - Sacramento - Northgate

Business response:

Cherise, thank you for taking thetime to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Jovana, thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thank you for the outstanding five star rating of your stay at Extended Stay America. We are so happy you enjoyed your stay with us, and we hope you will come back each time your travels bring you to our lovely historic city. Thank you for being our guest. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Ashantia, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Tracy, thanks for sharing your feedback online. We are pleased to know you liked the service provided by our team. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Linda, thank you for being our guest at Extended Stay America. We are delighted to know you were impressed by the service provided by Gabby and found us to be a good value. We will be sure to share your compliments with her for taking good care of you. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management