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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything nice except the comforter was wet
Business response:
Guillermina, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your comfortable suite and the friendly staff. We look forward to seeing you again in the future! Sincerely, Hotel Management
Front clerk was new and he didn’t know what he was doing. Room needed to be cleaned better and curtains were dirty along with the floor. Bathroom was tiny and needed to have more towels and toiletries.
Business response:
We appreciate your stay and for taking the time to leave a feedback. We are happy your overall experience was enjoyable, but we apologize for the difficulties you went through. Your review will be discussed with the respective teams to take the necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Alexis,thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Jose, all of us at Extended Stay America appreciate your excellent rating. We are pleased we could be of your service and invite you for another stay to experience the same outstanding hospitality on a future date. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
One day only The room I stayed in wasn’t all the way clean I don’t even think they changed the sheets on the bed then for breakfast all there was coffee
Business response:
Roberto, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Aaron, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry as we couldn't hit the mark of your expectation for an exceptional experience. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Decent for the price Clean room, quiet stay. Not many kitchen assesories to use. Received two cups, two forks, a can opener, a sparchula, and a frying pan. And two wrinkled paper platex to use. Really!? We endedup having to eat out instead which defeats the whole purpose of renting a room with a kitchen. Staff was very friendly. Check out was a breeze.
Business response:
Alicia, thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.