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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would not stay here again. Nice front desk staff. The carpet is dirty and rooms outdated. Very noisy- next to the freeway. Very sketchy people around.
Scary Very sketchy looking hotel. Not a hotel where you plan to stay for one night. Musky smell from the stove and the fridge. Halls were dirty and straight out of a scary movie.
Business response:
Linda, thank you for your candid evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We are committed to making sure that we do not repeat what you experienced. Thank you again for your candid feedback. Sincerely, Hotel Management
The service was good the people were friendly the room was a wreck the sink came out of the hall the microwave was dirty there was food left in the fridge raider it just looked run down and not very well-kept but again the people were great
Business response:
Thank you for your detailed review. We apologize for the cleanliness issues you encountered as well as for the concerns you had with your room. We will share your comments with our housekeeping as well as our maintenance teams and take steps to ensure we prevent such reoccurrences. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Man... read more
Great time I stayed at extended stay America I had a really nice time the hotel room was very clean however I only had one used roll of toilet paper on the spindle and no back up I was only staying one day though and I had enough The hotel was very quiet which was what I like The price for my hotel room was a little high this time Compared to other times I have stayed there
Business response:
Kristine, thank you for posting such kind comments about Extended Stay America. It is a pleasure to read you were impressed with our immaculate property and had a comfortable stay. However, we regret any inconvenience you had. It is a delight to see your rating, and we look forward to seeing you soon. Sincerely, Hotel Management
The property needed some TLC. It was overdue for an update. Carpet seems dirty and there were cracks and stains in the bathroom.
Business response:
Thank you for taking the time to share your constructive feedback. We regret you were unhappy with the overall condition of our hotel and your suite. We are truly sorry for the inconvenience caused. We will share our comments for cleanliness and the update with our housekeeping and brand leaders. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.