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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very amenable and courteous. The free breakfast was not much really but I appreciated what was there. None of the usual stuff like shampoo, drinking glasses came with room. You had to pay extra. Had a full size fridge, 2 burner stovetop, large counter, microwave, several cupboards. It was all very clean, updated. Real close to hospital which was why I was there and several stores, restaurants. For the price it was fantastic. Definitely would stay again/recommend!
Business response:
Dear Sandra, Thank you for choosing Extended Stay America and posting your lovely review! It's delightful that you enjoyed your time with us, and we are happy you were satisfied with our service, suites, and amenities, all for a very affordable price. We genuinely appreciate you mentioning our excellent hospitality and clean accommodations. Please know that brand standards require us to provide kitchenware and other complimentary items like toiletries at the front desk for guests who need them. We apologize if this was not c... read more
Business response:
Thank you for the feedback
Give Your Guests an Ashtray The hotel was clean, but since people still smoke cigarettes (not us) they should provide an ashtray for them. There were cigarette butts EVERYWHERE out front.
Business response:
We do have 3 ash trays one across from the entrance and two on eachside away from the building
Outside property was average. Noisy area due to freeway. Minimal breakfast. Room very basic. No one at front desk. Appears people live in the hotel long term.
Business response:
Dear Robert, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next vis... read more
Room was very comfortable.
Business response:
Dear Connie, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
Good location Weird outdated kitchen cabinets in room. No utensils. Odd. No blankets on bed. Staff was helpful.
Business response:
Dear Patricia, Thank you for your review. We are pleased you enjoyed your overall stay. However, we will share your comments regarding your feedback with the appropriate individuals. Without feedback we cannot improve our service to our guests, so we thank you for sharing. We appreciate your patience, and we hope to have another opportunity to welcome you again to our hotel.Sincerely,Hotel Management
it was clean, staff was nice, somethings are just a little outdated but the price makes up for it.
Business response:
Thank you for the feedback
A very nice and friendly staff!
Business response:
Dear Leo, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments are shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management
No dishes Employee outside smoking Front desk employee smoking outside Dirty bathroom Elevator broken
Business response:
Dear Karen, We are disappointed we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We welcome the opportunity to prove ourselves again as your trusted hotel while in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 2.9 star rating with 2,353 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.