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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spacious room that was clean. Only complaint was that a vent fan in the bathroom ran continuously.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was comfortable and that you liked your spacious room. Thank you for your feedback, and we have taken note of your concern. We look forward to welcoming you back soon. Sincerely, Hotel Management
This extended stay has several people living on the property. It is also visible that animals live on site with several guests. The quality of the room was just ok. Beds were comfortable and shower was hot. But no dishes/cups/ silverware available in the provided kitchen. There was also lack of attention paid to cleaning the bathroom and floors of hotel room.
Business response:
Erin, thank you for reviewing our hotel. We appreciate you pointing out specific items that you loved and also areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Worn down and low staffed. Check in took awhile. Only 1 worker and system seemed slow. You need to take your own towels down to reception to swap out because they are low staffed. Employee stated that is how they keep rates low but you can get a better hotel for similar price. Phone in room did not work. Floor seemed sticky. Kitchen in room was dated and whole room looked worn down.
Business response:
Arturo, thank you for your candid evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding the concerns you outlined and make sure the problems are resolved immediately. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,184 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.