Extended Stay America - Sacramento - Roseville's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Sacramento - Roseville

4.1
  • Hotels
  • Roseville, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1000 Lead Hill Blvd., Roseville, CA, 95678, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,091 reviews
Select a rating
Wen-Fu's profile image
Wen-Fu 
3 years ago
Erin's profile image
3 years ago

This extended stay has several people living on the property. It is also visible that animals live on site with several guests. The quality of the room was just ok. Beds were comfortable and shower was hot. But no dishes/cups/ silverware available in the provided kitchen. There was also lack of attention paid to cleaning the bathroom and floors of hotel room. 

Business response:

Erin, thank you for reviewing our hotel. We appreciate you pointing out specific items that you loved and also areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management 

Arturo's profile image
Arturo 
3 years ago

Worn down and low staffed. Check in took awhile. Only 1 worker and system seemed slow. You need to take your own towels down to reception to swap out because they are low staffed. Employee stated that is how they keep rates low but you can get a better hotel for similar price. Phone in room did not work. Floor seemed sticky. Kitchen in room was dated and whole room looked worn down. 

Business response:

Arturo, thank you for your candid evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding the concerns you outlined and make sure the problems are resolved immediately. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management 

Kissie's profile image
Kissie 
3 years ago
Danielle's profile image
Danielle 
3 years ago
Ashley's profile image
Ashley 
3 years ago
Steven's profile image
Steven 
3 years ago
Elia's profile image
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

Would not stay here again. Nice front desk staff. The carpet is dirty and rooms outdated. Very noisy- next to the freeway. Very sketchy people around. 

Frequently asked questions about Extended Stay America - Sacramento - Roseville

How is Extended Stay America - Sacramento - Roseville rated?

Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,091 reviews. 

When is Extended Stay America - Sacramento - Roseville open?

Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.