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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not happy with stay Was not greeted when checking in, girl was on the phone - on hold, didn’t make any eye contact while i waited for more than 15-20 min to check in and then when given my room keys I was given a sticky note with my room number(not a card holder with widow info)…and there was another associate sitting there. On a Friday there should be more than one associates helping! I was not given any WiFi info or any info about my stay or accommodations! I get to my room, smelled like something had burned, the cover to ... read more
Business response:
Dear Guest, thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret if our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future.Sincerely,Hotel Management
The stay was ok but halls dirty and smell. The room was not clean and it needs major remodeling.
Business response:
Maria, thank you for sharing your review of Extended Stay America and being our guest. We are happy your overall experience was pleasant, but we want to apologize for any concerns which kept it from being perfect. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience this caused. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. We have shared your feedback regarding our accommodations with the appropriate individuals for ... read more
Floors when checked in was not cleaned.It was sticky..
Business response:
Thank you for your review and for being our guest. We want to apologize for the oversights in your suite's preparation. We take these comments very seriously and use them to improve our guest experience. We appreciate your feedback and hope you will consider us again when you return to the area. Sincerely, Hotel Management
We enjoyed our stay
Business response:
Wanda, thank you for taking the time to share your experience; we loved that you could join us. We are happy your overall time was enjoyable. It was our pleasure to host your visit. We look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.