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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty much good mostly, bit noisy on the traffic side and no carpet so the person above us made noise walking around. But good bed, good kitchen, clean, good price.
Business response:
Dear Darlene, Thank you for choosing Extended Stay America. It is glad to know you had a great stay and were pleased with the amenities. However, we are sorry for the issues and will work for its improvement. Please stay with us another time for the next enjoyable experience.Sincerely,Hotel Management
I got there and it took awhile for a staff member to come out this was around 6pm. She was nice but told me the room I had booked wasn’t available and gave me whatever else she had. I was not compensated for the difference. The room’s fridge was making all kinds of noise, couldn’t get the fan to go off and the shower walllz wrrr bubbling. It also had a mildew smell. Unfortunately we won’t be booking with this facility again. We do use extended stays quite often.
Business response:
Dear Crystal, Thank you for staying with us and sharing your review. Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We assure you that what you experienced is unacceptable by our standards, and we will address this with the concerned team for improvement. We hope you wi... read more
The whole place smells like cigarettes and it just has a darkness to the appearance. It served its purpose and the staff is very nice, but the smell of cigarettes was really bothersome. When we came back to our room it smelt like someone came into our room and smoked.
Business response:
Dear Katherine, Thank you for your feedback. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. In the future, please know our front desk is always available to make the most of your visit. Also, we adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We would have loved to resolve this while you were here. Thank you ag... read more
Everything was 10/10. Only complaint is there was a crying 8 yr oldish kid from neighbors during the evening (11pm ). This occured my entire stay.
It's exactly as you would expect. Which is fine. This is just a place to stay. We were here for one night to see a show at a nearby (sort of) casino, and we didn't want to drive all the way home late at night. Everything worked. It was pretty clean. Service was fine. We got back to our room late and it was quiet. It didn't matter to us, since we're not breakfast people, but "breakfast included" is bagged pastries, granola bars, oatmeal and coffee.
Business response:
Dear Thomas, We appreciate your straightforward review. You had a hassle-free experience during your short stay with us, and that's precisely what we aim to provide. We understand that some breakfast offerings might not align with their preferences. Our priority is your comfort, and it's great to hear that you found everything working well and the room clean. We hope your show at the casino was enjoyable, and should your plans bring you back our way, we'd be happy to have you stay with us again. Thank you for your feedback.S... read more
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,091 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.