This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We stayed 3 nights and always took the stairs. There was the same trash in the stair case that never got cleaned. Same with the out side. Trash outside the side doors never were empty. The so called breakfast was mini muffins and granola bars. Horrible coffee. No blow dryer and only soap. So bring your own shampoo and conditioner. They do not offer daily room cleaning unless you pay for it. Cooking items are offed at an additional charge.
Business response:
Dear Darcy, Thank you for evaluating your stay with us. We aim to provide exceptional service and uphold a hygienic atmosphere for our guests at our hotel; therefore, we sincerely regret any dissatisfaction you may have encountered during your stay. We will address your concerns to ensure we can provide better service during your next visit. We appreciate your feedback and hope to welcome you back in the future.Sincerely,Hotel Management
The place was clean but obviously it needs renovating the bathroom fan is super noisy
Business response:
Dear Luis, We love receiving comments from our guests to determine where we are succeeding and how to grow. Our staff continually strives to improve our services, and we are glad you had a comfortable experience. However, we regret you were not entirely satisfied with the quality and condition of our accommodations. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
I really like their quaint rooms and it makes you feel like at home. Its cool, quiet and peaceful.
Business response:
Dear Vincent, Thank you for sharing your generous comments regarding your time at Extended Stay America. It's great to know you loved everything about your suite and other areas of our hotel. We take pride in providing friendly service and homelike comforts for an enjoyable stay and appreciate you recognizing our efforts! We look forward to welcoming you back for another visit and wish you all the best with your travels.Sincerely,Hotel Management
Staff was very friendly and accommodating. Highly recommend
There was no clerk at desk when I arrived. I wasn’t sure if the person that came was the desk clerk. The person said, “this what we do here,” when I asked a question. Or, I was told this.
Business response:
Dear Susan, Thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. We very much appreciate you bringing this to our attention, and we will address this appropriately. Your comments are invaluable to us as we continuously strive to improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely,Hotel Management
You get what you pay for Thecroom was clean and the bed was very comfortable. Also my room had a very cold air conditioner, which was great because it was very hot outside. My only complaints are 1) the telephone in the room did not work. 2) There were no electrical outlets in the bathroom 3) The lighting was horrible and it was difficult to see things. 4) Absolutely no cups or kitchen items already stocked. You have to go to the front desk for everything. Including a hair dryer and coffee pot. 5) Free breakfast wasntvreally... read more
Business response:
Dear Jodi, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hote... read more
Business response:
thank you
Good location
Business response:
Dear Damaris, Thank you for writing such a wonderful review of our hotel! We especially appreciate your kind remarks about our convenient location close to various restaurants and shopping. We receive many great compliments about our place, so we are glad this made your stay perfect for your time. We wish we met your expectation in all areas to make your stay memorable and hope you will consider returning on your next travel. Have a great day! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.