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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very friendly and helpful. And even though it wasn't much, I appreciated the included minimal breakfast bar. The place is a little shabby and rundown, but it has a full kitchen and everything works and was clean. And I can't complain for the price. I will stay there again when I got back to Sacramento, I assume.
Business response:
Dear Guest, Thank you for taking the time to share your honest feedback. While we are delighted to have welcomed you as our guest, we are sorry to hear of your disappointment with the overall condition of our property. We appreciate the constructive criticism and will constantly work towards meeting the expectations we proudly set for each of our guests. On a more positive note, we are glad you enjoyed other aspects of your stay, most notably our clean guest rooms, grab-and-go breakfast, and the friendly hospitality that our... read more
Our room was very dingy. Did not have any amenities such as shampoo or soap cups or coffee maker. Beds were clean thank goodness. However; there wa the distinct smell of cat piss.
Business response:
Dear Guest, Thank you for taking the time to share your impressions. We appreciate your comments and understand how important it is for accommodations to feel comfortable and well prepared. We apologize for any disappointment related to in-suite provisions. Our accommodations are designed for longer visits with a home style approach, and many visitors choose to bring personal items. That said, essential bath items and similar conveniences are available at no charge through the front desk at any time. Your observations about ... read more
The room was spotless and the staff were courteous.
Love the big bathroom
Comfortable beds
Kitchen was lovely
Business response:
Dear Guest, We are glad to hear that you enjoyed the kitchen during your visit. It is wonderful to know that this feature has added to your comfort and convenience while staying at Extended Stay America. Creating a space where guests can feel at home is important to us, and your feedback is truly appreciated. We look forward to welcoming you back for another pleasant and enjoyable stay. Sincerely, Hotel Management
Excellent stay warm an cozy
Business response:
Dear Guest, We are delighted to hear that your visit was so comfortable and welcoming. It is wonderful to know that the atmosphere made your stay feel warm and cozy. At Extended Stay America, we strive to create a relaxing environment where every guest can feel at home. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable and pleasant experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,260 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.