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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When i had an initial problem with my room upon check in, i stopped into the offince before leaving for my event and told them. They upgraded my room for the inconvenience and gave me a new room without question or issue. They even let me move my things from my original room after my event instead of right away which was a blessing so i was not late.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased to hear that our team was able to resolve the issue promptly and provide you with an upgraded room to meet your needs. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you for your appreciation, and we look forward to the opportunity to welcome you back to Extended Stay America. Sincerely, Hotel Management
None
Everything was great
Business response:
Dear Guest, Thank you for your positive feedback regarding Extended Stay America. We are pleased to learn that you thoroughly enjoyed your stay with us. Your thoughtful comments are greatly appreciated, and we look forward to the opportunity to welcome you back for another exceptional experience. Sincerely, Hotel Management
My partner and I had a pleasant stay. The room was tidy and clean. The tv and free wifi worked great. The bed was very comfy and clean. The area felt safe, secure, and quiet, we had no worries about our car with security present even past 11pm. Staff was very friendly and helpful. Overall, we would most definitely stay here again!
Business response:
Dear Guest, We are so glad to hear that you and your partner had such a positive experience! It’s wonderful knowing you felt comfortable and at ease throughout your visit. Our team works hard to create a relaxing and welcoming atmosphere, and it’s great to hear that reflected in your stay. We truly appreciate your kind words and look forward to welcoming you back to Extended Stay America in the future.Sincerely,Hotel Management
Outside looked nice. Inside run down. Not comfortable.
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear you appreciated the exterior of the property, but we’re sorry to learn that the interior didn't meet your expectations. Comfort is a priority for us, and we will take your comments into account as we work to improve the overall experience. We hope to have the opportunity to welcome you again in the future. Sincerely, Hotel Management
The room is very clean but it had a bad smell iroo
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,171 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.