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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Disappointing The room was stripped to the bare minimum, you have to ask the front desk for things like the coffee maker. Also I had to catch a live roach in the bathroom.
Business response:
Dear Renee, Thank you for sharing your experience. We regret any inconvenience you faced during your stay. Our team aims to provide a personalized experience, which is why some amenities are available upon request. However, we sincerely apologize for the unexpected presence of a roach. We're addressing this promptly to ensure a more comfortable environment for our guests. Your feedback is valuable, and we hope to exceed your expectations in the future. Sincerely,Hotel Management
The staff were good. We got an end room which was an awesome location. The room reeked of marijuana, the hinges on the lock for the door were loose and the sofa bed had no mattress or foam in it so you couldn’t even sit on it. Overall feel of the location was ok though. The rooms need some serious upkeep.
Business response:
Dear Makaio, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our ho... read more
Its was ok if your michael myers!!! Staff was cool..
Business response:
Dear Angel, Thank you for posting such kind comments about our hotel, especially our staff. However, we are disappointed that we did not meet your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Would not recommend staying here There was no food for breakfast. Room was dirty. Building not kept up to date. Area was quiet. Bed was uncomfortable. Front desk services was good.
Business response:
Dear Shawn, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your suite during its preparation. We will address this with our housekeeping team, who is already at work, to ensure everything is in order. Also, we will instruct them to re-check the rooms before delivery. Your feedback is vital, as our hotel always prioritizes customer satisfaction. Considering our helpful staff, please return, and we make your next stay with us outstanding.Sincerely,... read more
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,377 reviews.
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.