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Extended Stay America - Sacramento - South Natomas

4.3
  • Hotels
  • Sacramento, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,377 reviews
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Ryan's profile image
2 years ago

Loud, needs updates 

Business response:

Dear Ryan, Thank you for being our guest. We are glad you had a pleasant time here. However, we are sorry for the issues that impacted your stay and were inconvenient to you. Your feedback is shared with our concerned team to review and improve. Please allow us to serve you again with a better experience.Sincerely,Hotel Management 

Simone's profile image
Simone 
2 years ago

Just ok nothing fancy. 

Susan's profile image
2 years ago
Jonathan's profile image
Jonathan 
2 years ago

This was the dirtiest hotel I’ve ever stayed at! I couldn’t apologize to my family enough 

Business response:

Dear Jonathan, thank you for choosing us. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. Your feedback is shared with our housekeeping team to ensure the cleanliness factor is always kept at the top and never neglected. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management 

Joanne's profile image
Joanne 
2 years ago

There were cockroaches in the room, paint was peeling on the bathroom door. 

Business response:

Dear Joanne, thank you for choosing us. We are glad you had a pleasant stay. However, we are sorry for the inconvenience caused due to the cleanliness of your room. Your comments regarding the same are passed to our housekeeping and maintenance team to review and work on the areas stated. We are continually striving to improve our services, and we are grateful for the feedback as it helps us learn and grow. Please stay with us another time so we can provide you with a much more satisfying experience. Sincerely,Hotel Manageme... read more

Shirley's profile image
Shirley 
2 years ago

The room was not very clean there was top Ramen noodles on the carpet it smelt like dog. 

Business response:

Dear Shirley, thank you for being our guest. We genuinely regret if we overlooked a few issues in the preparation of the room, and we hope you will accept our apologies for any inconvenience this caused. We have shared your comments with our housekeeping staff and want to thank you for this valuable feedback. We look forward to having you stay with us again. 

Anonymous's profile image
Anonymous 
2 years ago

There were police everywhere because of an issue in the neighborhood. Made it hard to get into the parking lot. 

Business response:

Dear Guest, thank you for being our guest. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services. Sincerely,Hotel Management 

Leroy's profile image
2 years ago

CATALYTICT CONVERTER STOLEN I would be CAUTIOS about staying here. They have residents that live there month to month, and we had our CATALYTICT CONVERTER stolen. In the morning, some woman came out of her door, older one, and said...they got yours to? We looked at our vehicle after we started it, and noticed it was sawed off. We felt that it was an "in house" job, as the older woman new exactly what happened. CAUTIOUS on staying here. 

Business response:

Dear Leroy, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management 

Erwin's profile image
2 years ago

Frequently asked questions about Extended Stay America - Sacramento - South Natomas

How is Extended Stay America - Sacramento - South Natomas rated?

Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,377 reviews. 

When is Extended Stay America - Sacramento - South Natomas open?

Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.