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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel took room pymnt after paying thru Hotels.com The stay was slightly above average because of the full kitchen it had. But after paying through Hotels.com, the hotel ended up charging my account without my consent, authorization, agreement or even my knowledge. So, im never staying there again.
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Stay in a good spot close too shopping centers and dining options.
Nice
Business response:
Dear Dmytro, We are grateful that you chose to stay at Extended Stay America and are delighted to hear that you had an enjoyable experience. Our team strives hard to provide excellent service to all our guests, and we truly appreciate your recognition of our efforts. We hope to host you again in the future.Sincerely,Hotel Management
Good for the value Convenient location and helpful to have a studio kitchen. Staff was friendly but not always available. Parking did not feel secure.
Business response:
Dear Aaron, Thank you for reviewing your experience. We are glad that your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Please know that the comfort and safety of our guests remain our foremost priorities, and we deeply regret any inconvenience you may have encountered. We maintain round-the-clock security on our premises to ensure the safety of all our guests. Thank you for choosing us, and ... read more
Definitely in a convenient location being close to shopping and dining just right off Truxel.
Business response:
Dear Alana, Thank you for reviewing your experience and for highlighting our outstanding location. We are glad you appreciated having so many shopping and dining options within walking distance. Thank you again for including us in your travel plans. We look forward to your next stay at Extended Stay America!Sincerely,Hotel Management
The room was clean but the bed was very uncomfortable! Other than that,it was good
Business response:
Dear Vincent, We appreciate your wonderful comments about our hotel and are pleased that you enjoyed your stay with us. However, we were sorry to read that you were disappointed with the bed in your room. Quality and comfort are central to what we provide our guests; therefore, we regret not meeting these expectations. We will look into this; thank you for letting us know. It was great to have you as our guest, and we hope you will return soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,211 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.