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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable Nice room clean and comfortable
Business response:
Dear Alyssa, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
Loud, needs updates
Business response:
Dear Ryan, Thank you for being our guest. We are glad you had a pleasant time here. However, we are sorry for the issues that impacted your stay and were inconvenient to you. Your feedback is shared with our concerned team to review and improve. Please allow us to serve you again with a better experience.Sincerely,Hotel Management
Just ok nothing fancy.
This place was AWESOME… in 1995 Today it’s the very definition of rundown… staff unable to smile or be friendly , can’t provide services that the sign behind them offers, 4/5 times coffee in lobby was empty… lots of shady people lurking around all day and night, lots of broken wrecked abandon cars around, found a cigarette butt, tampon, counters not wiped in room, both sink and tub drains backed up , rusted iron will ruin your clothes… filthy walkways and parking lot … but it’s the cheapest place with a real kitchen in a con... read more
Business response:
Dear Guest, Thank you for being our guest. We apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will return so that... read more
This was the dirtiest hotel I’ve ever stayed at! I couldn’t apologize to my family enough
Business response:
Dear Jonathan, thank you for choosing us. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. Your feedback is shared with our housekeeping team to ensure the cleanliness factor is always kept at the top and never neglected. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,211 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.