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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would not stay again. We had to immediately lower our expectations when we saw piles of beer bottles and wine outside the staircases. Our room was at the end of a corridor, which may have saved us from some of the noises. Our pull out couch was so stained we brought in our camping pad and sleeping bag to use instead. Disappointing.
Business response:
Amira, thank you for your recent stay and your feedback.We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your visit. We are very passionate about providing our guests with clean accommodations, andwe apologize we fell short in this case.We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the oppo... read more
Staff was friendly and helpful but room could have been cleaner the carpet in the room needed to be cleaned had a smell
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our associates and had a pleasant time with us. However, we are sorry for the odor issue you experienced in your room. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. Thanks again, and we hope to host you again so that we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Spacious. There were a lot of interesting characters coming and going feom the hotel.
Business response:
Thank you for sharing the nice review of your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
John, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Customer service Was good Friendly staff took care of me right away
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,378 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.