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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay for the moneys worth. Fantastic customer service... Unfortunately that is all I can really say that was wounderful. Other than that, the room was fairly filthy. Even the soap has dirt on it (still trying to figure out tat one). The sheets had lots of hair that was not mine and both neighbors on either side of me had very yappy dogs that let you know they were there. The price was great though, so despite everything that happened I will be returning again.
Business response:
Thank you for reviewing your stay with us. We apologize for the cleanliness issues in your suite. Your feedback will be shared with the appropriate team to ensure we are more diligent going forward. However, we are glad the rest of your stay was pleasant, and you especially liked our friendly service. We are happy to know that you will choose us again and look forward to hosting you soon. Sincerely, Hotel Management
This property is very run down. The bed was lumpy and the shower had rust stains. Also alot of ambiant noise.
Business response:
Thank you for reviewing your stay with us. We are sorry for the issues you faced. Our duty is to provide a fresh, clean and well-maintained environment to all the guests, and we apologize we fail in your case. We also apologize for the noise issues you faced. Your feedback will be shared with the appropriate team so that action can be taken to prevent this from happening again in the future. We appreciate your business and hope to have a second chance to prove ourselves. Sincerely, Hotel Management
Very friendly staff. The premesise are very clean. Great location. Always parking
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,448 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.