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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Slightly farther away from airport than I thought
Business response:
Gina, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Renovation needed The trees are beautiful, but the hotel is old and the carpet needs to be replaced. My feet turned black from walking on it.
Business response:
Peter, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We also apologize that our facility fell short of your standards. We are sharing your comments and feedback with my team as we work to update and refresh our hotel. We truly hope you will consider giving us another opportu... read more
It was a place to sleep. The clientele there made me a little on guard. I think we also had a contact high from all the weed being smoked in our vicinity. All but carpets were clean. They could provide more and better pillows. Also the unit could use a little updating.
Business response:
Thank you for your review of your recent stay. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We also apologize our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We apologize for the inconvenience and hope to have another chance to welcome you back soon for a satisfactory stay. Sincerely, Hotel Management
Visit.. Good customer service...!!!!
Privacy and feels safe . Thank you for the service!
Business response:
Thank you for choosing Extended Stay America and for taking the time to review our hotel. It is nice to know you liked our safe environment and friendly service. We appreciate you being our guest and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,278 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.