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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Jeninne, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Need to work on keeping customers happy with their Need to work on keeping customers happy with their stay in their visit lack of supplies lack of staff
Business response:
Manuel, thank you for choosing our hotel. Although overall you had a pleasant stay, we are sorry for the issues you encountered. We hope to have an opportunity of hosting you back in the future so that we can provide you with a better stay. Sincerely, Hotel Management
Business response:
Tanisha, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
First room didn’t have bathtube like requested. Gave another room but card didn’t work and third a lot of hair in tube.
Business response:
Please accept our sincerest apologies for the issues you encountered in all of your rooms. We have shared your feedback with the appropriate team so that no future guests encounter a similar issue. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Good Happy With stay
Business response:
Suresh, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Roaches came out every time we cut the lights on to use the restroom at night. I was scared to cut the lights on and off after that.
Business response:
We apologize and regret the inconvenience caused due to the cleanliness issues you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. We are working with our housekeeping and pest control teams to reiterate the importance of our daily checklists to ensure this isn't repeated. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Good staff Clean. Overall nice place to stay for a night
Business response:
Thank you for posting your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Perfect stay! Easy to work with friendly staff and good location
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,379 reviews.
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.