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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Finally got a good room I really enjoy this day with you guys apparently you guys have like different grades of rooms because I stayed there a couple of times before in this last time I had a really nice room previous times they were just okay
Business response:
Thank you for staying at Extended Stay America. It is nice to know you liked your room and that you had a great stay. We appreciate your loyalty, and look forward to welcoming you again soon! Sincerely, Hotel Management
Improve guest relations I’ve stayed at this property in three separate occasions over the past year and all three times the employees are unattentive and somewhat rude.
Business response:
Thank you for staying at Extended Stay America. We appreciate your nice rating, but we missed meeting some of your expectations. We are sorry you didn't experience our staff at their best, and we have followed up with our team to make sure we do not disappoint you in the future. Please give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management
Business response:
Max, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Myran, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
I called 3x the day of my checkin to make sure they had my room correct. I needed 2 beds and a smoking room. I was told all 3 times that they had my room ready. When i get there tney give me a 1 bedroom non smoking room and when i questioned them they said they had no other rooms available. Very disappointed.
Business response:
Thank you for your recent visit and for your feedback. We were disappointed to read that we did not provide you with a favorable impression of our hotel. We truly apologize for not being able to give you the room of your choice. We hope we have another opportunity to accommodate you in your room of choice the next time your travels bring you to this area. Sincerely, Hotel Management
Did not like all the action outside and that u park out in front of your door
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Kevin, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,416 reviews.
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.