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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Carol, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Nikki, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
They ran out of creamer st breakfast time, sheets and towels were very poor quality
Business response:
Thank you for taking the time to share your feedback! We want you to know we are committed to providing the highest level of service and quality for every guest, therefore we will address these issues with the appropriate team. We hope you will accept our sincere apologies for your disappointing experience and consider giving us another chance to make a better impression. Sincerely, Hotel Management
Very inconvenient location, very clean and quiet nice receptionist
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
I'll preface this by saying I would stay again, because of the price. The carpet was dirty and had gum or something in it. We found one live cockroach and one dead one. There was a ball under the couch, crumbs on the pull out couch mattress, and no sheet on that by the way. There was a barrette, a dog toy, and a bread bag twist tie under the bed. The bed's mattress cover was old and had pilling all over the side. The microwave and the kitchen cabinets were old and worn down. There were chips and discoloration on both. The fr... read more
Business response:
Amber, thank you for staying at our hotel and for letting us know about your experience. We truly care about delivering excellent service to all of our guests, and we are sorry for the issues you encountered in your room. Your feedback has been shared with every department involved. We are working hard to deliver the type of hospitality that you should always expect from us, and we hope you will consider giving us another chance on your next visit to the area. Sincerely, Hotel Management
Not Worth The Money! The bath sink wasn't clean and it would not drain. Ended up use the little kitchenette sink instead. The walls where stained and when I turn on the A/C it have a bad smell that gave me a headache.
Business response:
Christine,thank you for reviewing your stay. Please accept our apologies for the housekeeping and maintenance issues you encountered while you were here. We assure you that we have discussed your feedback with the respective teams, and we’re taking appropriate measures to ensure such incidents are prevented from occurring again in the future. Please consider giving us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Average at best, tiles falling off in shower, bed was old and uncomfortable, breakfast was basically non-existent. Told the staff and they just said "ya", no real care.
Business response:
Thank you for your review of our hotel. We are sorry for the issues you experienced during your stay with us. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,379 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.