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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christopher, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Amy, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
It’s a bit dated and bed sheets were very thin. But it was a place to stay. The front desk people were very friendly though.
Business response:
We appreciate you choosing our hotel. Although you were satisfied with our service, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback concerning the age of our property and the quality of the bed sheets will be used to improve our future guest's experiences. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Finally got a good room I really enjoy this day with you guys apparently you guys have like different grades of rooms because I stayed there a couple of times before in this last time I had a really nice room previous times they were just okay
Business response:
Thank you for staying at Extended Stay America. It is nice to know you liked your room and that you had a great stay. We appreciate your loyalty, and look forward to welcoming you again soon! Sincerely, Hotel Management
Improve guest relations I’ve stayed at this property in three separate occasions over the past year and all three times the employees are unattentive and somewhat rude.
Business response:
Thank you for staying at Extended Stay America. We appreciate your nice rating, but we missed meeting some of your expectations. We are sorry you didn't experience our staff at their best, and we have followed up with our team to make sure we do not disappoint you in the future. Please give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management
Business response:
Max, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,278 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.