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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Worth The Money! The bath sink wasn't clean and it would not drain. Ended up use the little kitchenette sink instead. The walls where stained and when I turn on the A/C it have a bad smell that gave me a headache.
Business response:
Christine,thank you for reviewing your stay. Please accept our apologies for the housekeeping and maintenance issues you encountered while you were here. We assure you that we have discussed your feedback with the respective teams, and we’re taking appropriate measures to ensure such incidents are prevented from occurring again in the future. Please consider giving us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Average at best, tiles falling off in shower, bed was old and uncomfortable, breakfast was basically non-existent. Told the staff and they just said "ya", no real care.
Business response:
Thank you for your review of our hotel. We are sorry for the issues you experienced during your stay with us. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Loved the hotel, quiet comfortable and clean. The hotel was in a perfect location near a lot.
Business response:
Robert, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your clean and comfortable accommodation and loved our ideal location. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Sticky squeaky floor in bathroom, kitchen area. No waste basket in room. Leaky shower head arm. Misfltted toilet seat or too small for toilet.
Business response:
Conrad, thank you for being our guest. We are sorry for the difficulties you had in your room. Your feedback has been discussed with our housekeeping team to be more diligent going forward. Also, we have alerted our maintenance team about the leaky shower head, and they are fixing it immediately. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
OLD, STAINED AND SMALL TOWELS. CHEAP BATHROOM AMENITIES
Business response:
Thank you for evaluating your stay. We are sorry for the issues you had with your in room-amenities. Rest assured, we have shared your feedback with the respective team to ensure this never repeats again. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Marley, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Great Place To Stay Wonderful hotel at an affordable price.
Business response:
Gregory, thank you for choosing to stay with us at Extended Stay America. We’re glad to know you found us to be a great value and that you enjoyed your time with us. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
It was decent. Just didn’t care for the people hanging out all night and towels and blankets were not ready when needed. Staff was nice.
Business response:
Wendy, thank you for sharing your review online. Although you liked certain aspects of our hotel, we apologize as we couldn’t provide you with a stellar stay. The feedback regarding the housekeeping issue is discussed with the appropriate team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,416 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.