Extended Stay America - Sacramento - South Natomas

Business response:

Marley, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Gregory, thank you for choosing to stay with us at Extended Stay America. We’re glad to know you found us to be a great value and that you enjoyed your time with us. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Wendy, thank you for sharing your review online. Although you liked certain aspects of our hotel, we apologize as we couldn’t provide you with a stellar stay. The feedback regarding the housekeeping issue is discussed with the appropriate team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Business response:

Tiffany, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Chris, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Charles, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Jamie, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. We are sorry for the issues you had with your in room-amenities. Rest assured, we have shared your feedback with the respective team to ensure this never repeats again. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management