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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was courteous. Rooms were ok.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts with us. We are pleased to know that your interactions with our team were welcoming and that your accommodations met your needs during the visit. Guest feedback is always appreciated, as it helps us understand how experiences are perceived and where we can continue to enhance comfort and consistency. We value your perspective and hope to have the opportunity to welcome you again in the future, providing an even more enjoyable and well-rounded stay from arrival ... read more
That’s thanks
Business response:
Dear Guest, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels. Sincerely, Hotel Management
A clean safe property at a reasonable price. Had to leave at 4 am for flight so can't speak to breakfast.
Business response:
Dear Guest, We are glad to hear that you felt comfortable and secure during your stay while finding value in your visit. It is great to know the property met your expectations. Your feedback is truly appreciated, and we hope to welcome you back when you have more time to enjoy all the amenities, including breakfast, on your next trip to Extended Stay America. Sincerely, HotelManagement
Yes
Had to get shampoo from front desk. Had to have drain repaired in tub as it wasn't holdingʻ water
Business response:
Dear Guest, We sincerely apologize for the inconvenience of having to request shampoo from the front desk and for the issue with the tub drain not holding water. Your comfort is important to us, and we regret that these details impacted your stay. We have already addressed the maintenance concern with our team. We appreciate you bringing this to our attention and hope to welcome you back for a smoother, more comfortable experience. Sincerely, Hotel Management
Room was decent. I did not use the fridge or stove. Breakfast was sparse - packaged muffins, instant oatmeal and coffee.
Business response:
Dear Guest, We are glad to hear that your room provided a comfortable space during your visit. We know how important it is to start the day with a satisfying breakfast, and we appreciate your thoughts on our current offerings. Feedback like yours helps us explore ways to enhance the guest experience. Thank you for sharing your perspective, and we look forward to welcoming you back to Extended Stay America in the future. Sincerely, Hotel Management
Stayed for two nights with my family. The hotel location is ideal as there are many food options, shops and highways are nearby but not overwhelmingly close that it bothers yours access/exit to the property. Check in was smooth, parking is free and breakfast is available ( although we didn’t have an opportunity to try ). Cleanliness could be worked on. The room for the most part was cleaned except for some trash we found under the beds that shouldn’t have been missed. And our microwave caught on fire the first time we tried ... read more
The room was clean and staff nice.
People were outside smoking weed all hours. Dark parking lot. Dog barking constantly for an about 1 1/2 hours. Need security! Homeless roaming in the parking lot.
Business response:
Dear Guest, Thank you for sharing your experience with us. It is concerning to hear that your stay did not reflect the safe and welcoming environment we work hard to provide. We apologize for the noise that disrupted your rest. We also regret that the parking area did not feel as comfortable as it should have. Your feedback will be shared with the relevant teams for review and improvement. We appreciate you bringing these matters to our attention. We truly hope you will consider giving us another opportunity in the future so... read more
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,261 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.