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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel
Business response:
Dear Jose, We are delighted to hear you enjoyed your stay and found your experience so positive! It is always rewarding to know our efforts made a difference. At Extended Stay America, we strive to create a welcoming and comfortable environment for every guest. Your kind words mean a lot to our team, and we look forward to having the pleasure of hosting you again for another great visit in the future. Sincerely, HotelManagement
Didn't like that the room wasn't cleaned daily or that we had to ask for additional towels pillows etc certain things should be expected when staying multiple days.
Business response:
Dear Stephanie, We appreciate you bringing these concerns to our attention, and we hope you will accept our sincere apologies for any housekeeping oversight in your suite. Your comments will be shared with our team to ensure this is not repeated. For future reference, please know that our housekeeping service is provided once a week for guests staying eight or more nights. For those who are here for shorter periods, services are available for a minimal fee, and towels are available at the front desk at any time and are compl... read more
The original staff member was friendly when we checked in - the other staff that assisted during our stay were not as friendly. A blow dryer for the room had to be requested, at the desk there was a sign saying that shampoo could be requested - but none was available. The breakfast didn't really have a lot to offer. Appreciated having the fridge and microwave in the room.
Business response:
Dear Samantha, Thank you for sharing your experience with us. We truly appreciate your kind words about the friendly welcome you received and are glad the in-room amenities added convenience to your stay. At the same time, we apologize for the inconsistencies in service and the limited availability of certain items, as well as your concerns about breakfast offerings. Your feedback is important and will be used to help improve our services. We hope you will give us another opportunity in the future so we can provide a more co... read more
Very friendly and very clean.
Bargain Price, Decent rooms....... VERY FRIENDLY STAFF...... Needs fresher breakfast items to eat. Area has a few homeless but OK if traveling in a group or you can handle yourself well. Drive carefully in the area as there is some on ramp and off ramp construction as of September 2025
Business response:
Dear Glenn, Thank you for sharing your thoughts. We’re pleased to hear you found value in your stay and enjoyed the warmth of our team, as creating a welcoming environment is important to us. We appreciate your observations about the breakfast offerings and the surrounding area, as guest feedback is valuable in helping others plan their visits. Your note about nearby traffic conditions is especially thoughtful for future travelers. We’re grateful for your input and hope you’ll consider returning. It would be our pleasure to ... read more
GREAT VALUE ! ! !
Good customer service.
Business response:
Dear Richard, Thank you for sharing your feedback. We’re pleased to hear that you appreciated the level of service provided during your visit. Delivering attentive and courteous care to our guests is always a priority, and your kind words are truly valued. We also regret if there were any aspects of your stay that did not fully meet your expectations. Your comments help guide our efforts to improve. We welcome the opportunity to host you again in the future and hope to provide an even more positive and memorable experience t... read more
Good stay at reasonable price
Business response:
Dear ROBERT, Thank you for sharing your feedback and for noting that you had a good stay at a reasonable price. We are pleased to know that you found value and comfort during your visit. While your comments are encouraging, we would love to hear more details about your stay so we can better understand what stood out to you and where we might improve. Your insights are always valuable in helping us enhance the guest experience. We truly appreciate your time and look forward to welcoming you back to Extended Stay America for a... read more
Friendly staff
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,218 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.