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795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I am planning to use Expedia again. You were on point with the flight, hotel without problems. I have already recommended you to my Family and Friends. Thank You I definitely will be using you again
Business response:
Your feedback is important. Thank you for sharing. It is great to see our staff gave you a warm welcome and that your experience at our hotel was an excellent one. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
extented stay rescued me After my reservations at the hub were non existent I quickly made res. Here
Convenient. Just ok for stay. Trash can not emptied and carpet needed vacuuming.
Clogged toilet The location is right off the freeway and it was clean. 2 major pros for me. The toilet clogged at night and they had no plunger or maintenance worker to fix for us.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read our location was convenience; however, please accept our apologies that our staff was not able to accommodate you with your issue. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Close to the area of our activities. The staff was excellent and took care of any needs we had. However, we had an issue with the iron in our room. Someone had put an unknown substance in the water well of the iron. If my wife had not noticed the rust colored water dripping out of the appliance, it would have gotten on our clothes and most likely ruined them. Again, the staff was very good in taking care of the issue.
Business response:
Thank you for taking the time to write a review of your hotel. It is great to read how satisfied you were with our location, which is near much to do in the area. We are also pleased that our staff provided you with excellent customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Spacious rooms, friendly service Desk service was very friendly and helped me resolve issue with Expedia reservation. I received very big room (above normal hotel standard). I don't know if all rooms are like that, this one looked like adapted for disabled person (special handles around bath). Room was overall clean, but it smelled like smoking room, while it was non-smoking. One reason could be that it was on first floor next to lobby where smokers are smoking outside. Window was open so smoke was coming in. But even after ... read more
Business response:
Your feedback is important. Thank you for sharing. It is great to see you valued our location and the service provided by our staff. I am also pleased to see that our convenient location was suitable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Was placed in smoking room as a non-smoker and the rooms stunk so bad I asked them to spray it again.
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,223 reviews.
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.