Extended Stay America - Sacramento - West Sacramento

Business response:

Sean, thank you for staying with us. We are sorry the unpleasant smell compromised your otherwise positive experience, and we regret any inconvenience this caused. We will follow up on your concern to ensure we are well poised to serve you better. Please come back and allow us an opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Jess, thank you for taking the time to review your stay with us at Extended Stay America. We are glad to know you liked your well-kept room. However, we regret the inconvenience you had due to the smell you experienced while you were here. We have asked our housekeeping team to fix the problem you outlined. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sammy, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Vanessa, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful feedback. We are pleased to know how happy you were with our staff and your accommodations. It was a pleasure to have you stay with us, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to learn you had an enjoyable stay, and our location close was perfect for your needs. We appreciate your feedback, and we hope you will return as we would love to provide you with a better experience and a good night's rest. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management