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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spacious room, had requested double beds ahead of time and when I got there there was none available ended up getting a king
Business response:
Thank you for the wonderful rating of Extended Stay America. We are glad to know you were impressed with the size of your room and had a great stay. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Hotel smelled very bad. We stayed Thursday to Sunday and never had our room serviced.
Business response:
Thank you for being our guest. Although we try to strive to deliver guests with a fresh environment, we apologize as this wasn't your experience. Your feedback for the odor is shared with the housekeeping team to do a deep cleaning of our property ensuring we are well-poised on your next visit. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely,... read more
When I mistakenly booked this hotel for a previous trip I had at the same time booked this hotel for the current trip. The difference between them and now is absolutely amazing! There was no smoke smell in the “smoke free” hotel where last time the smell was overpowering. The room was clean, no strangers came to the door knocking in the early hours of the morning and the tap water was fine for drinking. Also, right at check in, now, they tell you there is no daily room cleaning, last time we had no idea why we weren’t gettin... read more
Business response:
Sha, we appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Clean and comfortable Clean and comfortable. Eating places within walking distance and more a short drive away. CHP academy just down the street.
Business response:
Melissa, thank you for posting a review of your stay at Extended Stay America. We're glad to know you liked our well-kept property and that our location close to several eateries and CHP academy was ideal for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
I thought there would be a breakfast but it was coffee and a breakfast bar.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
We like that this place was in a decent part of town and had a well lit parking lot, plus the outside doors required a key so it felt more secure overall. Close to food that was open late which was really nice, and right next to a Starbucks for the next morning!
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know our location close to several eateries was ideal for you and that you were impressed with our parking facility. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Trash under the sink wasn’t cleaned out. Cutlery was missing as well as dishes. I didn’t need them but other guests might miss them. No hairdryer. This was inconvenient.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Kindly note, in-room amenities and other items such as kitchenware are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.