This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't not like the staff at the front desk not answering the phone to tell them the thermostat for cool air was not working. I left a message on answer machine. No call back. Eventually, I figured it out. But, the heat kept coming on.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to see the rating as it states you had a pleasant visit, but we are sorry for the front desk service issue you encountered. Your feedback has been shared with the appropriate team. We appreciate your business and look forward to your next visit! Sincerely, Hotel Management
Quiet place, clean, and easy going place. It was my first time in Sacramento and the hotel was very good.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed our well-kept property and that you had a great time with us. We appreciate the outstanding review and hope to see you again soon. Sincerely, Hotel Management
Ideal location IT was an excellent choice. Not only was it comfortable but located ideally close to the business we came to Sacramento for.
Business response:
Billy, thank you for choosing to stay at Extended Stay America. We are glad to know you enjoyed our great location and that you had a nice time with us. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
Staff were nice and helpful. great location! walking distance from a shopping market
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you enjoyed our excellent service and convenient location close to the shopping market.We are thrilled to share your feedback with the team as they love to hear lovely comments from our guests. It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management
The mini-kitchen was nice in the room. However, the basic toiletries were lacking.. only soap and shampoo. Also, I had two bed bug bites on my body in the morning.. Not a pleasant experience, which I was constantly reminded of for the next few days because of the itching. Had some problems with the room key not working, but the front desk guy was very helpful and polite. Went up to the room himself and then it was no problem.
Business response:
Dear Nana, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
It’s extended stay It’s nice to have a kitchen.
Business response:
Jeri, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your fully-equipped kitchenette. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable and close to airport for early morning flight.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know our proximity to the airport was ideal for your needs, and you had a pleasant stay with us. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Disappointed The room has a musty smell. There was absolutely nothing in the kitchen, as far as silverware, plates, glasses, etc. No coffee maker in room.
Business response:
Thank you for being our guest. We are sorry for the unpleasant odor you experienced in your suite. We have asked our housekeeping team to deep clean the room to remove the smell. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Room smelled like a former smoking room in the midst of "non smoking conversion" via new urinal brick. I got used to it. Do I want to go back? Not really.
Business response:
Thank you for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.