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Extended Stay America - Sacramento - West Sacramento

3.6
  • Hotels
  • West Sacramento, CA

About this business

HospitalityHotels

Location details

795 Stillwater Rd., West Sacramento, CA, 95605, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,313 reviews
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Gabi's profile image
Gabi 
6 years ago

Great stay for the price! We were able to do late check in, the room was very clean, and the staff was friendly. Would definitely stay here again! 

Business response:

Gabi, thank you for sharing your pleasant experience at Extended Stay America with fellow travelers. It is a delight to read everything was spot on and that you especially loved your graciously maintained room as well as excellent service provided by our team. We are looking forward to our next opportunity to welcome you again very soon. Sincerely, Hotel Management 

Mia's profile image
Mia 
6 years ago

Business response:

Mia, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

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Ryan 
6 years ago

Business response:

Ryan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

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Anonymous 
6 years ago

stay was ok.. there were no coffee maker, coffee cups or plates, cooking pan like i wanted booked.. room was nice tho.. 

Business response:

Thank you for your review. We are glad you had an overall satisfactory stay and liked your refreshing suite. Please know, kitchenware and coffee maker for your suite are available at the front desk upon request. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
Boris's profile image
Boris 
6 years ago

It was near me when I need a nice place to stay one night ! 

Business response:

Boris, thank you for choosing Extended Stay America for your overnight stay. We are happy that our location was convenient for you and that you were able to enjoy a restful stay. Thank you for being our guest, and we look forward to your next visit! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

Really nice and friendly staff. Room was kept clean. Asked for new towels and were happy to give them to me. 

Business response:

On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Wouldn't Stay Alone I always hate giving not-so-good reviews, but I have to say that I was too uncomfortable to even stay here! I was looking for something inexpensive, I admit, but I did not expect to feel so uncomfortable when the area it is in was not even bad! The staff working there were nice- I will give them that. I went up the elevator to my floor and could immediately hear loud music coming clear through the walls of a couple of rooms. Then, a large group of young guys came out of one and stared me down as I walked ... read more

Business response:

Thank you for being our guest. We are sorry your visit was hampered due to the noise issue. We wish we had been informed about the inconvenience you had as our front office team would have done their best to make your trip a better one. Please accept our apologies for the housekeeping issues. Your feedback for the odor and cleanliness has been shared with the team for review and action. It was disappointing to know you felt unsafe. Kindly know, our team is well trained to handle any situation and maintain a pleasant environm... read more

Frequently asked questions about Extended Stay America - Sacramento - West Sacramento

How is Extended Stay America - Sacramento - West Sacramento rated?

Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,313 reviews. 

When is Extended Stay America - Sacramento - West Sacramento open?

Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.