This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was pleasant. WE would stay there again. Our room was clean. They served coffee and muffins and granola bars for your taking.
Business response:
Thanks for choosing Extended Stay America for your needs. We are glad you liked your well-maintained room and had a great stay with us. However, we are sorry for any inconvenience caused to you. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Business response:
We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Clean, but subpar comfort. The room was clean and the people at the front desk were friendly and kind. The neighborhood was nice and close to old town and the capitol so that was a plus. The beds, however, were hard and uneven. They were very, very uncomfortable. Also the television had inadequate programming as there was no cable, there were no hangers in the closet, the fan was very loud in the bathroom, the carpet was worn and full of stains, and there were no ice machines in the entire hotel. Also the breakfast was a jok... read more
Business response:
Alicia, thanks for choosing us for your needs. We are pleased to know you liked the service provided by our staff and were impressed with our convenient location. That being said, we apologize for the inconvenience you had in your room and your feedback is shared with our housekeeping and maintenance team to review and action. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please consider giving us another chance to serve you better on your nex... read more
A+ Great service from the night crew. They were friendly/welcoming.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Kind of bit dirty the area was good it's by some fast food
Business response:
Lorena, thanks for being our guest at Extended Stay America and for the feedback. We are delighted to read you were benefited with our convenient location close to the points of your points and that you had an enjoyable stay. It was a pleasure hosting you, and we would love to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their visit, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Area is a bit sketchy We were eyed at by some sketchy looking characters smoking in the parking lot. No security, 2 girls at the front desk, can hear the neighbours above stomping around. Seems more like a budget low income housing unit, no cutlery, no cups.
Business response:
Jo, thank you for taking the time to evaluate your stay. Although you liked our affordable rates, we are sorry we missed meeting your expectations. As per our brand standards, and to ensure cleanliness of kitchenware these items are available at the front desk and our team gladly delivers them upon request. I truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Nice hotel peaceful area Clean quiet area, comfortable amenities, 15-20 minuets from main Sacramento.
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that our location was perfect for your needs. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,223 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.