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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel . Lazy employees. Fairly clean , minimal amenities, terrible TV quality, slow wifi. The location was good. Good neighborhood, good shopping. Terrible front desk service. No greeting. No smile. They couldn't find a reservation. Overbooked. No apology. They made me do all the foot work to find the reservation .
Business response:
Christina, thank you for sharing your experience. Although you liked our location, we are sorry for the service issues you encountered that made your stay a less than perfect one. This behavior is highly unusual, and we have addressed your comments with our staff in an effort to improve our guest experience. We truly regret the inconvenience you had while you were here, and please give us another opportunity to make a better impression on your future visit to our area. Sincerely, General Manager
my fiance and i were very satisfied with our stay-- comfy pillows and bed. the only thing was there were no toiletries... i think that's a basic for $100 hotel.
Business response:
We appreciate you taking the time to share your review at Extended Stay America - Sacramento - West Sacramento. We are happy to know you liked the most of the aspects of your stay, but I regret the inconvenience you experienced in your bathroom. I have shared your review with my team to ensure this could never happen again. We hope you will come and see us again soon. Sincerely, General Manager
I am planning to use Expedia again. You were on point with the flight, hotel without problems. I have already recommended you to my Family and Friends. Thank You I definitely will be using you again
Business response:
Your feedback is important. Thank you for sharing. It is great to see our staff gave you a warm welcome and that your experience at our hotel was an excellent one. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
extented stay rescued me After my reservations at the hub were non existent I quickly made res. Here
Convenient. Just ok for stay. Trash can not emptied and carpet needed vacuuming.
Clogged toilet The location is right off the freeway and it was clean. 2 major pros for me. The toilet clogged at night and they had no plunger or maintenance worker to fix for us.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read our location was convenience; however, please accept our apologies that our staff was not able to accommodate you with your issue. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Was placed in smoking room as a non-smoker and the rooms stunk so bad I asked them to spray it again.
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.