This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clogged toilet The location is right off the freeway and it was clean. 2 major pros for me. The toilet clogged at night and they had no plunger or maintenance worker to fix for us.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read our location was convenience; however, please accept our apologies that our staff was not able to accommodate you with your issue. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Was placed in smoking room as a non-smoker and the rooms stunk so bad I asked them to spray it again.
Close to the area of our activities. The staff was excellent and took care of any needs we had. However, we had an issue with the iron in our room. Someone had put an unknown substance in the water well of the iron. If my wife had not noticed the rust colored water dripping out of the appliance, it would have gotten on our clothes and most likely ruined them. Again, the staff was very good in taking care of the issue.
Business response:
Thank you for taking the time to write a review of your hotel. It is great to read how satisfied you were with our location, which is near much to do in the area. We are also pleased that our staff provided you with excellent customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Spacious rooms, friendly service Desk service was very friendly and helped me resolve issue with Expedia reservation. I received very big room (above normal hotel standard). I don't know if all rooms are like that, this one looked like adapted for disabled person (special handles around bath). Room was overall clean, but it smelled like smoking room, while it was non-smoking. One reason could be that it was on first floor next to lobby where smokers are smoking outside. Window was open so smoke was coming in. But even after ... read more
Business response:
Your feedback is important. Thank you for sharing. It is great to see you valued our location and the service provided by our staff. I am also pleased to see that our convenient location was suitable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Won't stay again
Okay Hotel Needs to improve on a room needs confirmation hair dryer small lotion shampoo bottles small bitterness necessities do not like the flashing light from the smoke detector flashing at night
Appreciate improvement My previous stay was really bad with smelling shower room curtains, etc., so I had to write a bad review. However, I was really pleased that most of my previous negative comments were now remedied.
Night on Valentine's day The ladies at the front desk were incredibly accommodating when we almost got stuck with a smoking room that we were just curious about. The room was clean and overall service was friendly.
Business response:
Thank you for sharing your experience. I am glad to see that you were well accommodated by our staff and that they were able to assist you properly. They will be informed on the excellent job they are doing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.