This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
I liked how they have an answer to every question. Also, I hate how you have o pay to wash and dry laughdry
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. However, we regret your disappointment with additional charges for laundry. We value your business and hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Edwin was just a sweetheart, very kind & helpful making sure that everything about our stay was perfect, with a great smile & personality. I would definitely recommend this hotel.
Business response:
We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliments to Edwin! Thank you for recommending us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jaime, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Clean, good value Hotel was clean, staff were friendly. We were a little disappointed that the breakfast was just a few muffins and cookies. We only stayed one night so we didn’t use the kitchen, but that’s a nice amenity. Overall, it’s clean and a good value for the price.
Business response:
Alicia, thank you for your recent stay with us. It is nice to read that you not only enjoyed our service, but that you found us to be a great value in the area. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
The tv channels were horrible. They have no spanish channels
Business response:
Thank you for staying at our hotel. Although it seems you had a pleasant visit, we are sorry for not meeting all of your expectations. We hope to have another opportunity to welcome you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Room had a stale odor which did not go away even when I asked them to freshen it. Bed was clean but very wrinkled. Old.
Business response:
Donna, thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,364 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.