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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Good stay in Rancho Cordova Check in was easy. Only problem was they gave us a Defoe five room card key so had to return to the front office twice. Room and bed were very comfortable. Tv channels were analog, wish they were digital because the tv was big
Business response:
Mel, thank you for being our guest at Extended Stay America. We're glad to know you liked your well-appointed room and that overall you had a pleasant time while you were here. However, we're sorry for the inconvenience you had due to the keycard of your room. Please be assured we have discussed your feedback with the appropriate team for review and action. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
The room was clean a long with t he bathroom. They was aware of all suspious non guest. Was well prepared for breakfast. Love the atmosphere.
Business response:
Thank you for rewarding Extended Stay America with your 5-star review. It is such a delight to know you were happy with the comfort of your well-appointed room and that you had a relaxing stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
It was clean and just what I needed. It was close to a lot of stores and food places and it has easy access from freeway.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked our well-kept property and that our location close to several places worked well for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The reception staff was very nice and gave good info .directions to the room..wifi.. etc. I got in late and didn't notice until the next morning ...the. condition of the carpet in the room. 1. Didn't appear thoroughly vaccumed- appeared needing to be cleaned - no tv remote- bathroom faucet - cold missing cap- hot had some type of crud on it.
Business response:
Thank you for the feedback. We are glad you liked our front desk staff and had a comfortable stay. However, we are sorry for the issues you encountered and regret the inconvenience it caused. Your concerns regarding housekeeping and maintenance will be shared with the appropriate teams to ensure a better experience going forward. Thank you again, and we hope to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,364 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.