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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The hotel and staff were ok. But the breakfast was very limited.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were happy with our well-kept property and that you were impressed with our associates. We are sorry we missed meeting some of your expectations in regards to the breakfast offerings. Thanks for the feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Great hotel Great hotel and very friendly hotel staff
Business response:
Tina, thanks for being our guest at Extended Stay America and for your nice comments about our staff. Our goal is to make every guest feel as comfortable as possible while away from home, so we're glad you experienced that while you were here. We will share your wonderful comments with our team to recognize them for their excellent service. We hope you will visit us again in the near future. Sincerely, Hotel Management
It was on ok stay. Lots of people hanging on the property, I think living there. The a/c barely worked, i Had to request an iron which seemed to bother the receptionist, once delivered there was no ironing board offered. No ice available. I will not stay here again.
Business response:
Lauren, we are sorry for the issues you had while staying with us and that we missed meeting some of your expectations. Your feedback will be discussed with the appropriate individual to improve our future guests’ experiences. Also, please know we receive many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We hope the positive aspects of your vi... read more
Business response:
Dennis, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Ricardo, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Michael,we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Satendra, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Love this hotel My stay was amazing, came down from LA for a family members wedding the location of the hotel is great everything is around that you need target.Ross. Food places.. The African American lady at the front desk was amazing and really helpful
Business response:
Jaynesha, thank you for the terrific review of Extended Stay America. Thanks for mentioning how our staff made you feel welcome and went the extra mile to make you feel at home. Your comments have been shared with the team, and they truly appreciated the recognition. We look forward to being of service the next time you are in city. Sincerely, Hotel Management
The property and location was decent. Our room was clean however the beds were extremely firm and the pillows were so soft it was as if they weren't there. We also had to go to the front desk to ask for soap (there was none to use and calling the front desk was useless as they put us on hold for an extremely long amount of time). Also they do not have simple amenities that most places to such as disposable cups for water. You must ask for everything you need or want. Very inconvenient.
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Thanks again for staying with us and we hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 4.1 star rating with 1,214 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.