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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Extended my stay twice! I love this place! I will recommend it to everyone!
Business response:
Thank you for your recent return to Extended Stay America. It is wonderful to know we were able to provide you with another outstanding stay! Thanks for recommending us, and we look forward to the next time. Sincerely, Hotel Management
I loved everything so much about my stay, that I extended it for three more days. I will recommend it to everyone I know.
Business response:
Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate you recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Overall nice stay Room could could have been cleaner.
Business response:
Theresa, thank you for choosing Extended Stay America. We are glad to know you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
All around great! Clean place in and out. Ill come back
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad to know you were impressed with our well-kept property and had a nice time with us. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The room was very clean and nice. Their was several things missing in the room that the staff forgot but the front desk did everything to help out.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your room and ensure you rest of the stay was a comfortable one. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The check-in clerk was kind and helpful, but the room was filthy. I do not plan to stay there in the future.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The first room that I was given smelled of urine. Changed rooms only to get a room where the entry light buzzed and sounded like it was going to blow out at any second and a humming sound near the kitchen are that sounded like someone was vacuuming above me all night. Someone dropped oatmeal (w/ fixings) in the walkway that was there when I checked in at 6 and still there when I checked out at 12. I only stayed one night would never stay there again if I can help it - felt uncomfortable. The surrounding area was nice which d... read more
Business response:
Thank you for your review. Although we're glad to know our location was ideal for you, we apologize for the cleanliness and noise issues. We assure you that we have shared your concerns with our concerned team, and we’re working on our procedures in order to prevent such situations from happening again in the future. Please consider coming back so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,364 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.