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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Noisy and close to the freeway. Room itself was ok, but not great.
Business response:
Camille, thank you for being our guest. Although we are glad overall you had a pleasant stay, we are sorry the noise from the highway compromised your experience. On your next visit, please let us know at our front-desk so that we can allocate you a room in the quieter parts of the hotel. We appreciate your feedback and hope you will come back to see us again soon. Sincerely, Hotel Management
The hotel we made reservations for overbooked and we needed a new hotel at 10pm at night. The hotel staff was understanding and friendly!
Business response:
We appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you this time. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will choose to book a room with us in the future. Sincerely, Hotel Management
It seemed OK at first but the more time in the room you realize that it has not been renovated in any way for a very long time. Cigarette stains on the bathroom sink. The stiffest bed I have ever tried to sleep in. Walkways & sidewalks dirty & stained. You could see the staff probably works hard to keep it up, just not good enough. Even though, for the price it was still a good deal.
Business response:
Greg, thank you for being our guest. We are sorry we missed meeting some of your expectations and for the cleanliness issues you had in your room. We are addressing this matter with our housekeeping associates immediately to take corrective actions so that it does not happen again. We hope you will consider giving us another opportunity to serve you again in the future. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Kindra, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 4.1 star rating with 1,214 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.