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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
In town for the "Fight of the Century!" The staff was friendly. The room was clean. The other people staying there were a bit sketchy, though.
Business response:
I appreciate you taking the time to write a review of your recent stay. I’m so pleased to read that our staff provided you with great customer service and that you enjoyed our clean and comfortable rooms. Thank you for sharing your experience with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Great for short stay If you stay on the 3rd floor you probably won't be distracted by people above you. The acoustics are terrible and you can hear people slamming and banging all night long above your room. It sounded like someone had a buzz saw! I was given the option to move, but that would have been a hassle at 12am when I had to WORK the next day. The price is right and you have to consider that, but the people that stay there are mostly younger and loud.
Business response:
Thank you for your recent review of your stay. While I appreciate your comments regarding our great value, I apologize for the noise issues that occurred during your experience with us. In response to your feedback, I will use your comments as a training tool to ensure that each guest has a comfortable stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your ex... read more
Excellent great front office crew
april 2 day visit room not clean, trash not emptied, old soap in shower. moved rooms and second only slightly cleaner than first no food at breakfast, no coffee,, got there 1 hr into breakfast hrs
good Nicer
Nice but don't call that a continental breakfast Nice, quiet, comfortable. Would stay again. Breakfast should be/could be better. The coffee was terrible, the only creamers were 2 sickish sweet things, the muffins were not worth taking. Costco muffins would go a lot further to leaving a good impression.
Unhappy. the staff was rude, and weren't of much help. I also found a tooth brush in the drain of my sink.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that our staff did not provide you with professional customer service. In response to your feedback, I will be coaching our staff on the importance of treating every guest with respect. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,414 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.