Extended Stay America - Sacramento - White Rock Rd.

Mykola 

on Expedia

4 months ago

At the time of my checkin a reception lady looked busy and not very welcoming. I am very tolerant with this, it can be a bad day or anything. However, she was just quick to give me a key, then she turned and headed to some back room. I had to stop her and inquired her about where is my room located, wi-fi, breakfast. Then, it's non-smoking area and rooms. But the room was just soaked with the tobacco smell. i could not sleep the 1st night. So after my 1st night, I just checked out and found another hotel. 

Subhadeep 

on Expedia

4 months ago

Unreliable 

Fred 

on Expedia

4 months ago

We booked a two room suite through Expedia. When I got here they said did you book 2 rooms and I said no. And they said oh if you book through Expedia and you booked a room with two beds and we don’t have one we give you two rooms. Which didn’t work for me I was with my daughter. They also told me that there was a couch in the room with the bed and that they could bring me blankets and a pillow. When we got into the room, there was just a chair and a bed no pull out couch. The bathroom sink had some type of sticky substance ... read more

Kristina 

on Expedia

4 months ago

I was very disappointed with this booking. I arrived and was told my reservation was cancelled. I did not get any message about this. 

Joseph 

on Expedia

6 months ago

Nobody was working rooms stink 

francisco 

on Expedia

7 months ago

Poor front desk attendant