This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Ice The hotel does not have an ice machine
Just ok Air conditioner was not working first night but was fixed next day. Didn't realize they don't do house cleaning unless you stay more than a week and had no dish soap to wash dishes. Towels were cheap.
Non smoking room smelled like smoke really bad
Business response:
Thank you taking the time to write a review of your experience with us. We are sorry to hear that your room did not meet your expectations. We take odor control seriously and will be working with our housekeeping staff to ensure that every room is up to our standards. Thank you again for providing us with your feedback. We hope that you will stay with us again in the future.
Smells bad The internet is bad unless you pay 15 dollars. No room service unless you stay 8 nights. The room smells very bad like ciragaret. Nobody tells you this when you are going to book.
Business response:
Daniel - Thank you for taking the time to write a review of our hotel. I apologize that our free Wi-Fi, our housekeeping policy and the smell of your room did not meet your expectations. I will be meeting with our staff to ensure these issues are properly addressed. Thank you again for bringing this to our attention. We hope that you will stay at our hotel, or any of our other brand locations in the future.
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,414 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.