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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff and management were wonderful but the property was dingy and shabby, paint peeling from the walls, an ancient and noisy refrigerator in the room, and a pronounced odor of bleach in both rooms we tried to stay in. As a result of my wife's asthmatic response to the bleach, we could not stay.
Business response:
Bruce, thank you for your candid evaluation. We are sorry to read that you had to leave earlier than expected and apologize for the concerns you had with your guest room. We will review this with our maintenance team and make sure the problem is resolved immediately. We will also share your comments with our housekeeping team regarding the cleanliness issues you encountered and take steps to ensure we are more diligent going forward. On a positive note, we are happy you were pleased with the service our associates delivered.... read more
H
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Lobby and elevator floor dirty. Room was nice and clean. Bathroom nice and clean. Bedding clean. Staff very helpful and a pleasure to talk to.
Business response:
James, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the city. Sincerely, Hotel Management
Ok
I was only there to sleep for one night. It was clean and safe.
Business response:
Steven, thank you for being our guest and for sharing your experience with fellow travelers. We are glad you were pleased with our immaculate accommodations and that you had a pleasant stay overall. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hot... read more
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,349 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.