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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Super für Montage Ein gutes Hotel für Arbeiter auf Montage. Auf keinen Fall für Urlaub.
Business response:
Dear Guest, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Good
Business response:
Dear arvydas, Thank you for including Extended Stay America in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice anytime you visit Salt Lake City.Sincerely,Hotel Management
Less than great
Business response:
Dear Phillip, Thank you for reviewing your stay. We hope your overall experience was pleasant. However, we apologize if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return to enjoy the exceptional experience you should have received on this visit.Sincerely,Hotel Management
Cheap but not so much... While the staff were nice and helpful, it feels like you're staying in an apartment building. 60% of the building are longterm full time residents. They hang out in the lobby and you can smell their dinners in the hallway. The parking lot is dirty and the lobby smells. If you want a cheap room with a kitchen close to the mountains, this will work.
Business response:
Dear Guest, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We will share these remarks with our associates as we continually strive to enhance our services. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
Will not stay at this property again. The desk clerk was awesome. Everything else, not so much. The entrance looked like the rear of most hotels. Firearms are not allowed even with permits. Only one elevator. The cleanliness of the room was questionable with crumbs between the cushions of the chair to dried white substance on the wall next to the shower. There was no garbage receptacle in the room. And with multiple people hanging around outside , safety was questionable. Breakfast was a grab bag.
Business response:
Dear Dave, Thank you for providing feedback regarding your recent stay with us. We are glad you were satisfied with the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We've shared your concerns with the appropriate individuals, and we're following up to figure out how we can enhance our service to our guests. We hope you will give us another opportunity so we can leave you with a much better im... read more
$25 pet fee per night not in original booking. Smoking and cigarette butts all over just outside lobby door, no smoking sign ignored and not enforced.
Business response:
Dear phillip, Thank you for sharing your experience at our hotel. We regret that you were disappointed with the rate of our pet fee. We never intend to mislead; therefore, we will review our third-party and official websites to ensure everything is up-to-date. Furthermore, we apologize for the disruption to your stay caused by the lingering smell of smoke. While smoking is allowed in certain areas, it should never interfere with our non-smoking guests, and we hope you will accept our sincerest apologies. We have shared your ... read more
It was ran a ran down place I was surprised because the ratings were above a 5 when I booked the room.
Business response:
Dear ryan, Thank you for taking the time to connect with us about your time at our hotel. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 3.3 star rating with 2,079 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.