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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Right off the beaten path The room was small, beds were doubles not queens. Fairly new carpet and laminate floor tile. Nicely cleaned and newly painted. The room was very quiet which I really needed. Areas of improvement would be better beds--maybe gel foam. The mattress was hardly there. Pillows could be upgraded and towels could be used as exfoliants. Small exfoliants.
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about the cleanliness of your room; however, we apologize that our pillows and linen did not meet your expectations. To uphold our company's high standards, we will look into upgrading the pillows and linen moving forward. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good area and easy freeway Decent value but no frills. A bit steep on price compared to other nearby hotels with more amenities but still if it's the cheapest and that's what drives your decision then it's the right place. Clean room and nice neighborhood with plenty of restaurants and shops.
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Still, I am glad to know that we were able to provide you with a clean room and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Easy check-in and check-out. Room was ready and clean.
Business response:
I appreciate you taking the time to write such a great review. I'm so pleased to hear that check-in was easy and we provided you with a clean and comfortable stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
weekend stay only drawback was no hot tuba or pool
Nothing special It is a good location, the room is clean and the price is reasonable
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that we did not exceed your expectations. Moving forward, our staff will be doing all they can to provide every guest with outstanding customer service. Still, we are pleased to hear that we provided you with a clean room at a great value in a location convenient to your needs. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Quick one night stay, Kitchen in room was nice, breakfast was disappointing.
room for improvement Front desk staff weren't friendly at all. Wasn't I'd'd for an extra key. They asked if I was (my name) and gave me a key. Also they said room numbers out loud. Friendliness and safety shoould be discussed at this location.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that our front desk staff did not follow proper procedures in identifying our guests prior to issuing keys. To prevent this from happening again, my team has had a refresher course on our policy and procedures. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Minimal but OK This hotel is clean enough but not much more than that. The "Grab and Go" breakfast is self serve coffee (Sanka packets for decaf), packets of oatmeal, apples, granola bars and muffins. There are no plastic cups or toiletries provided in the restroom. The kitchenette was clean but empty. You need to ask for everything at the front desk (not really even a lobby). I was looking for inexpensive and that's what I got.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your room was not stocked with plastic cups or toiletries. To ensure that a situation like yours does not happen again, my team is making sure to speak with housekeeping about properly stocking the rooms. Due to our new cleaning process, we do not keep kitchen equipment in guest rooms. Upon check-in, we notify all guests that we have a customizable package of dishes and utensils. Once we are notified that our guest requi... read more
Nice stay It was a nice stay.
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,349 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.