Extended Stay America - Salt Lake City - Sugar House

Jon 

on Expedia

a year ago

The bedding and mattresses were disgusting. Stained and covered with hair. I got some new bedding and made my beds and stuck it out. The next morning, Chris, the manager, was probably the rudest and most condescending person I have ever encountered in the hospitality industry. This place costs 1/2 as much as Springhill Suites but trust me when I say don’t stay here. Pot smoking in the stairwells, smells like pee…I could go on. What’s worse is the indifference of management. Just, WOW. I guess they plan on getting by on their... read more

Charles 

on Expedia

a year ago

Hotel was very unclean. Had an awful smell. 

Anonymous 

on Expedia

a year ago

Very worn out - dirty The staff was very friendly - the location should support a much nicer property but the hotel is very run down - floors were filthy and especially dirty in the bathroom - lots of wear and tear - lots of heavy caulk that was painted poorly - hair dye stains all over the counter - cut and burn marks on the kitchen counter - cracked counters on dining bar. Bathroom vent was filled with dust, there is a constant mildew smell when it's running - the tub drain looked dirty - window only opens 4" - door knob l... read more

Kelli 

on Expedia

a year ago

The exterior hallway to get to our room had trash and smelled like pee. When entering our room we found pills on the floor and someone’s left over shampoo in our bath tub. The whole place felt old, dirty and smelled like animal uterine. 

Sarah 

on Expedia

a year ago

Dirty little hotel The property was dirty, outside doors had never been cleaned. The drain in our room couldn't close because it was full of hair and goop. I was glad to leave 

Maksim 

on Expedia

a year ago

Leak in the bathroom, dirty bedding and high price in the same time! Would recommend to consider other options 

Caitlyn 

on Expedia

a year ago

There was bugs in the bed. Absolutely disgusting!