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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hard to get into parking lot at all times if the day due to poor access shared with chick fil a. Rest was great.
Business response:
Thank you for commenting about your overall experience at Extended Stay America. We are thrilled our accommodations and service met your high expectations and that you had a comfortable stay. However, we regret the inconvenience you had due to the parking. We appreciate your rating and look forward to hosting you soon. Sincerely, Hotel Management
No breakfast
Business response:
Thank you for the specific feedback about your stay. We regret any disappointment with the breakfast not being available during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We look forward to providing our full services again once it is safe for our guests. Sincerely, Hotel Management
Beautiful area restraunts all around which was perfect and stores
We were sent to another location because they didnt have our room. So we had to repay. Yes i did get my refund this extended stay was ok but no one told us we needed to ask for the plates and things when we got there. So we ended up getting paper plates and forks and spoons. The burners didnt work. It was clean and sort of quite. And thecstaff was very friendly and helpful.
Business response:
Patricia, thank you for sharing your review. While we are glad you had an overall satisfactory stay, we apologize our associates did not inform you about the kitchenware policy and the maintenance issue. We will discuss this with the teams involved to enhance our guest experience. We hope you will allow us an opportunity to accommodate you again. Sincerely, Hotel Management
This is a nice hotel and we had everything we needed. The location was great. However, sharing the lot with Chick-fil-A is a huge headache. There is always a line to get into Chick-fil-A which means you have to wait forever to get into the lot. Then it's often full because of people parking there to pick up their orders. Sundays are great though as the restaurant isn't open.
Overnight stay Overall the hotel was okay. Trash in room had not been emptied and floor was dirty, socks turned black. Not nearly enough parking. Location was great and the front desk staff very nice.
Business response:
Mary, thank you for choosing Extended Stay America for your overnight stay, and for sharing your comments online. We are glad to read you liked our front desk service and that our location was perfect for your needs. However, we are disappointed to learn that we may have overlooked a few issues in your room's preparation, and we sincerely apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We hope to have an opportunity to better your ... read more
Good, short stay. Our stay was good. We were only there for 3 days. The room was clean and in good condition.
Business response:
Virginia, thank you for selecting Extended Stay America and writing a review about your stay. We are delighted to know your clean suite helped you have a comfortable stay and that you liked everything we had to offer. It was a pleasure serving you, and we hope to see you again. Sincerely, Hotel Management
Needed somthing to grip in the bathtub....am senior, almost slipped due to physical ailments
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,573 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.