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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff very helpful
We have always had decent experiences at this location. However, this stay, while the staff was exceptionally friendly, there were a few disappointments in cleanliness and function. The floor had clearly been mopped before we entered the room, but it was not clean. There were streaks of grit/dirt on the floor after mopping that left the floor feeling sticky to walk in. The toilet did not flush properly and seemed to back up into the sink of the kitchenette.
Business response:
Emily, thank you for your review, and we do apologize for the housekeeping and maintenance service issues in your guest suite. We work hard to make every guest's stay a pleasant experience, so we are sorry we fell short. We are already working to correct these issues for future guests. We're pleased you chose our hotel for your visit, and we hope you will stay with us again so we can make it up to you. Sincerely, Hotel Management
The place was clean near by shopping areas. I didn't enjoy the requirement for a company name, phone number, email, and IDs for everyone over 18.
Business response:
Brandyn, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Great place! Staff was wonderful
Good solo stay Good no frills hotel. Nothing to complain about or rave about. The staff was extremely nice and the free parking and Wi-Fi was convenient. It’s close to a lot of shops and restaurants.
Business response:
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed our thoughtful amenities and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Convenient comfortable quiet room on third floor
Business response:
Bruce, thank you for including Extended Stay America in your travel plans. We are thrilled to know all well went during your stay and that you were satisfied with our service and accommodations. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
This had a nice little kitchen. Parking was easy. Location is within walking distance to dining areas. There wasn't a light to turn on when you walked into the room. Switches were located on the lights themselves. There was a light switch but it didn't turn anything on in the room.
Business response:
Anne, thank you for taking the time to share your review. We are pleased to know our location was ideal for what you wanted to do on this trip and that you were also impressed with the kitchenette facility in your room. That said, we are sorry for not meeting all of your expectations. We appreciate your feedback and have shared it with our maintenance team for a quick review. We hope the positive part of your stay will allow you to come and see us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.