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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The floor needed more care. Was a hair in the sink.
No issues
Business response:
Dear Todd, We are pleased everything went great for you during your visit to our city. Knowing our clean and comfortable rooms give you a good night's sleep is nice. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management
Great Stay, Filthy Floors The room was clean everywhere except the floors were filthy. After our kids walked from the bed to the bathroom, we noticed the bottom of their feet were black. Our socks were black by the end of our stay. Everything else was great. We had a great check in, friendly staff. Please clean the floors better!
I liked the oonvenience and cleanliness. The staff was helpful and courteous. The breakfast was very poor only coffee to go cups and two types of muffins.
Business response:
Dear Miriam Marie, We're pleased to hear that you enjoyed the convenience and cleanliness of Extended Stay America. Our staff strives to provide helpful and courteous service. We apologize if the breakfast options didn't meet your expectations. Your feedback is appreciated, and we hope to welcome you back for another positive experience in the future.Sincerely,Hotel Management
Not well kept. Hole in the wall. poor lighting in the bathroom. Homeless people sleeping on the stairway
Business response:
Dear Cheryl, We sincerely apologize for the condition of your room and any discomfort caused during your stay. Your feedback is concerning, and we take this matter seriously. Our team will address the maintenance issues you've raised to ensure a more pleasant experience for future guests. We appreciate your patience and understanding. Your safety and comfort are our top priorities, and we regret falling short of expectations. We hope to have the opportunity to welcome you again for a more positive stay.Sincerely,Hotel Manage... read more
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,727 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.