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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice. However, when asked if I could move my reservation from a future weekend to this last one, I was told they couldn't do that, even though they had room, and that I had to cancel (losing my money) and then re-book. Not entirely happy about their lack of flexibility on this situation.
Business response:
Steve, thank you for your candid evaluation. We are glad you were pleased with our well-kept accommodations and that you had a pleasant stay overall. However, we regret we were not able to accommodate your request about your reservation being preponed. We understand that you must be frustrated and appreciate your patience in this matter. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Friendly receptionist at check in , in the evening. Facilities floors are dirty
Business response:
Scott, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you had a pleasant stay overall and that you were pleased with the attentive service our front desk associate delivered. However, we apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. Thank you for taking the time to write this review, and we hope to welcome you again soon. Sincerely, Hotel Management
Never again First off, the breakfast is nothing more than coffee and pre-packaged snacks. They have a table where you check in that is where you have to go to get your so-called breakfast. We were not happy about that. For us, the beds were horrible. I have never been in that much pain in the morning. Sleep was not really an option with the people in the room next to us. Some guy was banging on the door about 11:30 and then again at 5:00 in the morning. As far as the room, it was okay clean. We did find a whole lot of food i... read more
La locación que tiene esta serca de barios restaurantes
Business response:
Maria, thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to restaurants. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.