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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Room Service The room was never made up for the three days we were there. The carpet was rather dirty and the breakfast bar was a joke. The shower/tub was extremely slippery; there was no anti skid mat or handbar and there was no bath mat.
Business response:
Barbara, we apologize for falling short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
Business response:
Ashley, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
great stay both check in and out were done extremely professionally !! Great employees!!
Business response:
James, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with the great service delivered by our associates and that you had an amazing time with us. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Tub and shower had not been cleaned and AC/heat fan noise was annoying. Otherwise stay was very enjoyable.
Business response:
Robert, thank you for taking the time to give us your feedback. We're delighted your stay was mostly positive, but we apologize for the housekeeping and maintenance issues you encountered. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Business response:
Jack, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
SLC Rocks Great staff and great location
Business response:
Andrew, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Great Experience Staff was very attentive and friendly. Location is great, walking distance from multiple restaurants and other businesses. Room was clean and comfortable.
Business response:
Don, please accept our sincere thanks for reviewing your stay at Extended Stay America. We were delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you all as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management
I enjoyed the room. Very clean. Was great, I will recommend people to go and stay at the extend stay in sugarhouse
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your well-maintained room. We appreciate you recommending us to the future guests and look forward to hosting you again soon. Sincerely, Hotel Management
Great location! Clean room, and friendly staff. I lost my key and they were very nice getting me another on at midnight.
Business response:
Thank you for the glowing review of Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,573 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.