Extended Stay America - Salt Lake City - Sugar House

Business response:

Carolyn, thank you for choosing Extended Stay America. We are glad you enjoyed our excellent location, and we are fortunate to have so many choices for shopping and dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you were impressed with our associates and that you had a great time with us. It was a pleasure having you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Nancy, we are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

We enjoyed reading your comments and cannot thank you enough for sharing such a pleasant and detailed review. We were glad to learn that you enjoyed everything while you were here, especially the rooms and the location. We always like hearing from our guests, and your review was truly delightful to read. It is our hope that your positive experiences will bring you back to Extended Stay America again. Sincerely, Hotel Management 

Business response:

James, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for staying at our hotel. We are pleased to know you were impressed with your well-appointed room and that you found us to be a good value. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a review. We are sorry for the issues you encountered during your stay and regret the inconvenience it caused. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, your feedback will be used as a training tool to improve our future guest's experience. Thanks for the feedback, and we hope to see you back in the future.... read more