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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Full size fridge but no in unit coffee maker The staff was friendly and helpful. There was no coffee maker in the unit and the onsite coffee tasted horrible. The online site I booked through didn't have an option for requesting a ground floor unit which I would have preferred.
Business response:
Susan, thank you for your review of your recent stay at Extended Stay America. We are glad you liked our friendly staff. However, we are sorry our coffee offered was not to your liking. Please know, coffee maker for your suite is kept and available at the front desk upon request. We value your concerns and hope to see you again soon. Sincerely, Hotel Management
No housekeeping for stays less than so may many days
Second time here Second time here. Pros- great location to restaurants, trails, and greater SLC. Good Wifi, good area, good enough room, nice staff Cons- on second glance this place needs a bit of a refresh. The "breakfast" and coffee situation is dire. Don't count on it. The TV has less channels than normal. Pillows could be better
Business response:
Dylan, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great accommodations and nice location. However, we regret the difficulties you faced while you were here and for your disappointment with our breakfast offerings. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely... read more
Not much to crow about. We only stay here for doctor appointments at the University of Utah or to see our daughter who lives in the area.
Business response:
Jolene, thanks for choosing to stay with us. We are pleased overall you enjoyed your stay and that our location was perfect for your needs. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Arrived quite late and the night staff was super cool about it. Friendly guy. Thanks!
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
The location of this hotel is fantastic. It is in walking distance of many nice restaurants and stores. The hotel back up to a lovely park which makes it quiet. The room was quite basic. One of the bedside lamps did not work and the airconditioner was very noisy.
Business response:
Karin, thank you for choosing to stay with us at Extended Stay America. We're glad to know our location close to several restaurants and stores was ideal for you and that you enjoyed your time at the park. However, we're sorry for the maintenance issues you encountered in your room. We have discussed your feedback with the appropriate team to fix the problem with the lamps and HVAC unit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,547 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.