This profile has been claimed by the business owner or representative.
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Location location location First of all I need to say that I would definitely stay here again. The location was terrific...walking distance to Whole Foods, Starbucks, CVS, good restaurants, fast food, and a beautiful park and walking area by a creek. The customer service was outstanding and the bed was super comfortable. That said, there were downsides. The first room I was assigned to had been slept in and not put back together. The second room was ok but the toilet paper roll was falling off the wall. Little things like th... read more
Business response:
Sharon, thank you for sharing your feedback at Extended Stay America. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a nice one. Thanks again for appreciating our courteous associates. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
There is a really nice creek behind the property with a nature trail that made it easy to get outdoors after a long day of travel.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are happy to know you had a pleasant time with us and you liked our beautiful location. It was a pleasure having you as our guest and look forward to seeing you again soon. Sincerely, Hotel Management
This hotel is in a great location. Beds are small for queens, somewhat outdated
Business response:
Thank you for the nice review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. We value your feedback as it will help us improve our facilities moving forward. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Great location. Good staff. Many restaurants close by
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you enjoyed our location and you were pleased with the exceptional service from our staff. We will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I was very satisfied with my stay, especially the service! The only thing I didn’t like was that my little boys’ feet got dirty while walking bare foot on the carpet, but everything else seemed very clean and comfortable!
Business response:
Thank you for including Extended Stay America in your travel plans. We are delighted to know you were impressed with the service delivered by our associates and had a pleasant time with us. However, we regret the cleanliness issue you encountered. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
The property is in a great location. Walking to all sorts of food and shopping. The hotel however was very dated. The room had a very musty smell and bed was not comfortable at all. The room was clean but the smell ruined that part our tub dropped water the entire stay and would not turn off. If they would put some money into these rooms and update, it would be a really great place to stay.
Business response:
Thank you for choosing us for your recent stay. We are glad you liked our convenient location. We apologize for the maintenance issues in your suite.Our guests deserve a clean, well maintained, and comfortable suite while staying with us. We apologize you did not have a better experience during your stay,and we are certain your next visitwill be wonderful. Please give us a second chance to prove ourselves. Sincerely, Hotel Management
Convenient to where I needed to be. Room was clean
Business response:
Thank you for being our guest and for posting your awesome review. We're so glad we lived up to your expectations and that you found our location to be perfect for your needs. We look forward to seeing you again at the Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,547 reviews.
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.