This profile has been claimed by the business owner or representative.
Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Every staff member was very kind and helpful
Business response:
Nicole, thank you for being our guest at Extended Stay America. We are glad to know you had an amazing stay with us and were especially impressed by the service provided by our friendly associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Great time in Salt Lake Great location and easy to travel around the city during the Transplant Games.
Business response:
Carrie, thank you for choosing Extended Stay America while you were here for the Transplant Games. We're delighted our hotel was ideally located to everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to Salt Lake City. Sincerely, Hotel Management
Breakfast is coffee and packaged muffins. Had a kitchenette which we did not need or use.
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Room was dirty, old used tissue behind the bed, bathroom floor was dirty, fridge was dusty.
Business response:
Jim, thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing an excellent guest experience. Sincerely, Hotel Management
people had multiple dogs in their rooms and would bark a lot. Also on 2 seperate nights, someone either was trying to see if they could get in rooms or someone did not remember their room number. It was between 11PM & 12am and who can sleep after someone trying to get in your room? It is ashame because the office I was working out of is within walking distance and next time I will be staying further away and have to rent a car.
Business response:
Juli, thanks for choosing us. We are sorry for the disturbance caused by the barking dog in the next room and the unfortunate situation you mentioned in your Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Olin, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Elizabeth, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Uncomfortable bed
Business response:
Terry, thank you for sharing your feedback online. Although you had an overall pleasant stay, we are sorry you couldn’t experience a good night’s sleep due to the bedding issue. We hope you’ll choose us again so we can deliver you a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,573 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.